Healthwatch News

City and Hackney hands powers to north east London NHS ‘super-chief’

City and Hackney has ‘reluctantly’ agreed plans for a single accountable officer to oversee NHS commissioning across north east London despite strong opposition from local patients and Hackney, Newham and Tower Hamlets councils. >> Read more

Ambulance service in frame to run north east London NHS 111

London Ambulance Service (LAS) looks set to run NHS 111 out of hours services in north east London. City and Hackney agreed to award the contract to LAS despite significant concerns over the level of GP cover. >> Read more

Still time to have your say on NHS prescriptions curbs

Patients are urged to have their say on plans to restrict prescriptions for some common medicines including gluten free foods, co-proximal and over-the-counter treatments for head lice and diarrhoea. >> Read more

Hackney faces health leadership exodus

Five of Hackney’s most senior health and care leaders are stepping down in the spring. Cabinet lead for health Cllr Jonathan McShane and City and Hackney CCG chair Dr Claire Highton are among those moving on. >> Read more

New user-led mental health project seeks reps

A new user-led project for people with mental health needs in City and Hackney is seeking people with lived experience of mental ill health to join its leadership committee. >> Read more

GPs urged to simplify ways patients provide feedback

Patients are keen to feedback on GP services but most don’t know how, new research from Healthwatch England has found. Patients preferred to feedback via a comments box or confidential text or email. >> Read more

Hackney home care agency ‘requires improvement’

Goldsmith Personnel, an agency providing care to vulnerable adults and children in their own homes, requires improvement according to the Care Quality Commission who inspected in June. >> Read more

Children’s mental health spend exceeds neighbours

City and Hackney spends significantly more per head on children and young people’s mental health than its London neighbours, analysis by the Royal College of Psychiatrists reveals. >> Read more

NHS Community Voice project praised

Healthwatch Hackney’s successful NHS Community Voice project was singled out for special praise at the City and Hackney clinical commissioning group (CCG) annual general meeting in September. >> Read more

Hospital complaints office to close for refurb

Homerton Hospital’s patient advice and liaison service (PALS) closes for refurbishment on 18 October and reopens on 20 November. Patients wanting to speak to PALS in person will need to email or call first.  >> Read more

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